Analytics Customer Service Privacy White Paper 
eLearning 24-7
FEBRUARY 2, 2022
Some of the questions regarding privacy/security and customer support were included as part of the analysis. Vendors who have been certified by TCWG for Customer Support, received additional points compared to those who have demurred or declined to seek certification for their customer service and support.
eLearning 24-7
OCTOBER 17, 2016
Same thing with white papers. Ask the person running technical/security if they keep up with the latest security/privacy issues and/or solutions. Do they have a support/customer service manager or someone running the team? If you want them to provide you analytical data on some level of support – ask them.
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