The Future of Work and Learning 2: Chatbots
Jane Hart
MAY 15, 2016
A bot, or as it is more commonly known, a chatbot, is a piece of software that’s designed to simulate a conversation with a (human) user in the interest of giving you information that you want or enable you to complete a transaction ( source ). There are even SMS bots, and Microsoft, Apple and Google are working on them too.
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