Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training departments are mired in Industrial Age, top-down attitudes, and that’s not playing well with Network Era, customer-focused workers. Workers are making more of their own decisions.
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