Authoring Tools Brain Firewalls Outsource 
Jay Cross's Informal Learning
JANUARY 10, 2009
Human resources are more important than natural resources, brains more important than brawn. Do what you do best & outsource the rest. · Most companies should outsource development, delivery, and maintenance of training. Content analysis tools will make it easier to identify relevant experience and expertise.
Jay Cross
APRIL 16, 2013
Situating our brains in our heads oversimplifies the situation; our brains are distributed throughout our bodies. Martin Seligman, former president of the American Psychological Association and author of Learned Optimism and Authentic Happiness [9] , is their ringleader. Real people are complex, integrated beings.
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