Leveraging the Law of the Few to Manage Change in the Workplace.
Dashe & Thomson
FEBRUARY 20, 2011
If the Pareto Principle holds, then these extraordinary few must be identified and leveraged to ensure a change in behavior occurs, enterprise-wide. I believe user adoption or training should be developed with the intent of creating a social epidemic, or should we say ‘workplace epidemic.’ And this shouldn’t be very hard. Properly d.
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