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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]

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Why Corporate Training is Broken And How to Fix It

Jay Cross

Forward-looking companies established corporate universities and tried to become Learning Organizations. eLearning was born. Venture capitalists funded scores of eLearning companies, most of which disappeared in the dot-com crash a few years later. CFOs questioned the return on their companies’ investment in training.