Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Don Kirkpatrick proposed a model for measuring the outcomes of training. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Training directors learned enough accounting to talk about ROI. Standardized courses and workshops multiplied.
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