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Why Corporate Training is Broken And How to Fix It

Jay Cross

Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Apply the 80/20 rule to critical functions and seed communities of practice around them. In the late 1990s, the web changed everything. eLearning was born. Some companies fire hoarders.