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Why Corporate Training is Broken And How to Fix It

Jay Cross

Training is out of sync with the times 11. Training departments are no more at fault than bankrupt companies like Blockbuster Video, Borders, Silicon Graphics, Nortel Networks, Circuit City, Bethlehem Steel, Smith Corona, Polaroid, Wang Labs, or Underwood Typewriters. What worked twenty years ago doesn’t work well in the social, always-on, networked world of business we now inhabit. The 20th Century was the great age of training. eLearning was born.