Remove Communities of Practice Remove Knowing Doing Gap Remove Problem Remove Skills
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Balancing innovations and implementation

Janet Clarey

Communities of Practice! I talk about them a lot and contribute to the problem. Many times, doing it right requires heavy lifting. Users must learn new technological knowledge and skills [stress]. Maintaining status quo (knowing-doing gap). Too much talk, not enough action. Social Media!

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Re-imagining the Book

Jay Cross

Recognizing a problem. Our opening exercise was to draw a cartoon that explained a problem we were working on. From there, the book can delve into ways to do that, for example Dare2Share, the SUN Learning Exchange, accessing just-in-time tips via Twitter, mobile podcasts, Cisco’s communities of practice, and so forth.

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