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Customer Education: The Complete Guide For Your Business

LearnUpon

Empowers your support team to have higher-impact conversations with customers. Your happy, educated customers are more likely to reward you with a higher NPS rating , write glowing reviews, and recommend you to others, further nurturing your growth. You become a go-to business for your product/service and subject matter.

Guide 67
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How to Perform a Training Needs Analysis Remotely

The Training by Nelle Blog | Corporate Training and Consulting

A prime example would be: the ability to communicate effectively ; in other words, the ability to speak and write with clarity and conciseness. You can embed PDFs, videos, or pictures to provide more insight into your survey versus a multiple-choice form. You would find an ability statement written in a job description or job posting.