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What corporates can learn from the Top 10 Tools for Learning 2012

Jane Hart

3 - Google Docs/Drive. So rather than passing around a number of Word documents and trying to collate the results manually, using a collaboration tool like Google Docs makes this an easy process. But there’s lots more you can do with Google Docs too. People often need to work collaboratively. 4 - Google Search.

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Customer Education: The Complete Guide For Your Business

LearnUpon

Your customer has a problem, and you want to be the solution. Do you give your customers any guides, allow them access to support docs, or even talk to them face-to-face? Or if you’re overwhelmed by the same support query, develop support docs that answer the recurring question head-on. The answer: customer education.

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