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LearnUpon
MARCH 8, 2019
Your customer has a problem, and you want to be the solution. Your happy, educated customers are more likely to reward you with a higher NPS rating , write glowing reviews, and recommend you to others, further nurturing your growth. But, how do you increase the chances of this happening? The answer: customer education.
The Training by Nelle Blog | Corporate Training and Consulting
JANUARY 25, 2022
A prime example would be: the ability to communicate effectively ; in other words, the ability to speak and write with clarity and conciseness. You can embed PDFs, videos, or pictures to provide more insight into your survey versus a multiple-choice form. You would find an ability statement written in a job description or job posting.
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