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Customer Education: The Complete Guide For Your Business

LearnUpon

Your happy, educated customers are more likely to reward you with a higher NPS rating , write glowing reviews, and recommend you to others, further nurturing your growth. It’s not enough to just track every little thing you’re doing now; well-rounded customer education program planning should also include what you’re not doing.

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How to Perform a Training Needs Analysis Remotely

The Training by Nelle Blog | Corporate Training and Consulting

A prime example would be: the ability to communicate effectively ; in other words, the ability to speak and write with clarity and conciseness. You can embed PDFs, videos, or pictures to provide more insight into your survey versus a multiple-choice form. Keep track of all milestones and continue to revise as necessary.