Compliance Informal Learning Social Software Streaming 
Jay Cross
AUGUST 3, 2012
Training used to be for novices, aspiring managers & leaders, technicians, and certification for compliance. People whom we’ve habitually overlooked, those workers with know-how and experience, have to learn every day, too. Social software facilitates conversation.
Jay Cross
JULY 17, 2012
However, go to any training conference, including ASTD’s own International Conference and Exhibition, and you don’t hear much about instructor-led training or self-paced learning. Training is not the same as learning. Most workers have better connections to the Internet and social software at home than on the job.
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