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Why Corporate Training is Broken And How to Fix It

Jay Cross

Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? None of this activity shows up in ASTD’s and other trade organizations’ statistics. Expected from workers… Loyalty, compliance, efficiency. The times, they’re a-changin’. Network Era 2010 -.