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Customer Complaints, How to Avoid the Traps

eLearning 24-7

Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. I expect nothing less from the vendor. At one time, vendors were honest, stating “white papers&# as marketing materials.

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LMS Contracts – What U Must Have, Need 2 Know

eLearning 24-7

Ahh, you have found your vendor, everything in the world is at peace. You love the company, it is perfect, they have pitched you a price – you have verbally accepted – and now it is time for them to finalize the deal, put together the contract, sign and move on… But Wait! And what to see it spelled out? Your Content.

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LMS Contracts – What U Must Have, Need 2 Know

eLearning 24-7

Ahh, you have found your vendor, everything in the world is at peace. You love the company, it is perfect, they have pitched you a price – you have verbally accepted – and now it is time for them to finalize the deal, put together the contract, sign and move on… But Wait! And what to see it spelled out? Your Content.