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How to Replace Top-down Training with Collaborative Learning (2)

Jay Cross

Many alumni are future customers. We need to start thinking of businesses as extended enterprises, especially when it comes to learning, because really, each business includes distributors, suppliers, temps, partners, contractors, and, importantly, customers as well, all in addition to employees. Customers and prospects. “An

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LMS Decision Making Criteria B4 U Buy

eLearning 24-7

Regardless if it is employees, fellow businesses/clients (B2B), customers or some/all of the above, you will have a use case – a learner case. Same thing with white papers. Do they have a support/customer service manager or someone running the team? Service/Support. Wonderful marketing materials.