article thumbnail

Informal Learning – the other 80%

Jay Cross

The hunger for proprietary knowledge does not stop at the firewall. Consider Cisco, a company with a staggering thirst for new-product information and detail. Several years ago the late Peter Henschel, then director of the Institute for Research on Learning, raised the important question on this. Breathtakingly fast.

article thumbnail

Why Corporate Training is Broken And How to Fix It

Jay Cross

Forward-looking companies established corporate universities and tried to become Learning Organizations. eLearning was born. Venture capitalists funded scores of eLearning companies, most of which disappeared in the dot-com crash a few years later. CFOs questioned the return on their companies’ investment in training.