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LMS Customization

eLearning 24-7

This becomes a key document, especially if there is a problem down the road. Some vendors will identify the projected number of days or weeks to complete the customization piece. If there is a problem, that person has to be there ready to fix – and what happens if they are unavailable – do you have back up?

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LMS Contracts – What U Must Have, Need 2 Know

eLearning 24-7

If it is your system and I’m buying it (in reality leasing it), and it stops working and has a bug or issue, why do I have to pay you more money to find the problem and fix it? E-Learning 24/7. Tech Support. Isn’t that included in my contract? Oh, wait, I never asked for it and had it included.oops.

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LMS Contracts – What U Must Have, Need 2 Know

eLearning 24-7

If it is your system and I’m buying it (in reality leasing it), and it stops working and has a bug or issue, why do I have to pay you more money to find the problem and fix it? E-Learning 24/7. Tech Support. Isn’t that included in my contract? Oh, wait, I never asked for it and had it included.oops.

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Customer Complaints, How to Avoid the Traps

eLearning 24-7

problems, no issues&# – To learn the real truth about Interoperability. Integration with ERP solutions – “We have never had any issues with any ERP system. Integration with 3rd party tools – “Yeah, typically we haven’t had a problem. E-mail within 24 hours or less.