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Customer Excellence Pledge

eLearning 24-7

Everyone knows that support in the learning system space as a whole is below average. Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service. This isn’t new. And therein lies the problem.

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Video and LMSs – Why changes will need to be made in 2014

eLearning 24-7

With 2014 already in play, it is time for many LMS vendors to awaken by the trumpets playing the background – you might think it is Muzak, but no it’s trumpets. Some vendors already have this in place, the vast majority do not. . One vendor right off the bat is Unicorn Training. Another is Biz Library.

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DevLearn Day 2

eLearning 24-7

One of the wonderful things I love about attending expos is the ability to see new products and new vendors. For example, there were several vendors making their debut – as in their solution – at DevLearn. web site: [link]. Knowing your audience. What’s next? Product of the Expo. Runner-ups.