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Why Corporate Training is Broken And How to Fix It

Jay Cross

Forward-looking companies established corporate universities and tried to become Learning Organizations. eLearning was born. Venture capitalists funded scores of eLearning companies, most of which disappeared in the dot-com crash a few years later. Vendors churned out page-turners and shovelware. Know where.

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Informal Learning – the other 80%

Jay Cross

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. Vendors don’t make money from informal learning. How workers learn now. Improve the bandwidth (e.g.,