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4 Examples of Customer Training Success

Wahoo Learning

The organisation needed to expand its firewall capabilities in order to better its cybersecurity, and worked with Cisco to achieve this by shifting its selling approach to customer engagement. Steps to Success.

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Ten years after

Jay Cross's Informal Learning

on to them. · Make learning irresistible. Do what you do best & outsource the rest. · Most companies should outsource development, delivery, and maintenance of training. Many people will not buy without interacting with a human. · Don’t rely solely on online learning.

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2010: mLearning Year in Review

mLearning Trends

Our experience in 2010 found ALL of our new customers and partners went “hosted” instead of installing enterprise (“behind the firewall”). The impact here is yet to be measured or realized due to the fact that most enterprise organizations haven’t implemented let alone identified their mobile learning strategies yet.

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Notes from DevLearn and the Adobe Learning Summit

Steve Howard

interaction behind the company firewall – safe, secure conversations not visible to the public. SESSION 807 – USING SHAREPOINT TO ENHANCE ONLINE LEARNING EVENTS. This session described CITI’s experience in creating a learning solution that was orchestrated through SharePoint. Quick and easy to set up. No cost. .

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Informal Learning – the other 80%

Jay Cross

In his marvelous book, Living on the Fault Line , Geoffrey Moore makes a strong case that the path to greater shareholder value is focusing on core activities and outsourcing everything else. It follows that the most valuable thing for people to learn is their organization’s proprietary, core knowledge. Focusing on Core Knowledge.