How Avaya Built Its Own Version of Khan Academy
TechSmith Camtasia
AUGUST 23, 2013
Last week I had the pleasure of presenting at the semi-annual Technology Services World (TSW) Conference , hosted by the Technology Services Industry Association (TSIA) on the Avaya Mentor program, which I had also written about last August. We would use video to expand on the company’s existing knowledge-base-focused-support-model.
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