LearnTrends: Backchannel
Jay Cross
NOVEMBER 18, 2009
What I hear right now is a lot about information services - becoming information experts in the organization and connecting employees to people and content to enable their work. Asif: Kirkpatrick talks about 'ROE -- return on expectations'. mariancasey: Doesn't it require a team to accomplish this? IT, HR, Communications, legal.
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