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Why Corporate Training is Broken And How to Fix It

Jay Cross

Don Kirkpatrick proposed a model for measuring the outcomes of training. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Informal Survey of Importance of Sources of Learning, Centre for Learning Performance Technology, 2012. eLearning was born.