Remove KM Remove Program Remove ROI Remove Social Network Analysis
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LearnTrends: Backchannel

Jay Cross

Moderator (Clark Quinn): the question is, leave KM to the propellor heads, or getting learning folks into the model. KM, TM, etc. Moderator (Clark Quinn): ROI *can* Lead you awry, focus on need to impact business success by facilitating performance. Moderator (Harold Jarche): social network analysis.