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Design Thinking and Instructional Design: Clearing Up Confusion

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How to Take a Learning Experience From Miserable to Memorable

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Imagine you own a travel business. You decide to specialize in trips to Europe. It’s up to you to define the itinerary and make all decisions regarding what a group will do. Now imagine two groups of travelers and two trip purposes. One trip is for educational purposes.

Emerging Learning Technologies: Promise vs. Hype

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Go to any of the big L&D conferences or trade shows and you’ll hear buzz and conversation about virtual reality, augmented reality, and 360 video. Explore the pages of Inc., Forbes, Tech Crunch, or Mashable and you’ll find articles.

How to Design Great Learning Experiences Instead of Just Delivering Content

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Translating Customer Education Success into Business Impact

A strong customer education program can have a huge impact across the business - from increasing customer satisfaction scores, reducing support ticket volume, improving product adoption, to driving lead generation and renewals. Keeping this in mind, how do you choose which initiatives to prioritize?

Why You Need a Learning Journey Map

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Are VR and AR Ready for Primetime in L&D?

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The post Are VR and AR Ready for Primetime in L&D? appeared first on Bottom-Line Performance. Learning Design

Chatbots and Virtual Assistants in L&D: 4 Use Cases to Pilot in 2018

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Tech analysts predict that 2018 will be a big year for Artificial Intelligence (AI) in all its forms.

Podcasts for Corporate Training: How and When to Use Them

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Ask yourself: how divided is your attention right now? Are you already composing an email response in your head? Did […]. The post Podcasts for Corporate Training: How and When to Use Them appeared first on Bottom-Line Performance. Learning Design Microlearning

6 Pervasive Corporate Training Pitfalls

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Remember when you were new to learning and development? If you really are new, congratulations and welcome to the field! If you’ve been around for a little while, I want you to think back: what do you wish you could tell your former self about what he/she is getting themselves into?

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LMS Comparison: What Learning Solution is the Best Fit for Your Business?

Explore this detailed guide to see how traditional Learning Management Systems compare to an advanced online learning platform, and find out which type of solution is best suited to meet your learning program needs.

Seven 2017 Learning Trends: Novel or Norm?

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At the start of a new year – or the end of an old one – we love to read about trends. Articles on trends can be fun reads, but do they really help us see the future? Do trends really matter? I’ll let you decide. I went back and found a 1998 ATD (then ASTD) State of the Industry report.

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Using Design Thinking to Craft Better Learning Solutions, Part 3

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In my previous post, I highlighted the first two of four principles related to design thinking in learning solution development […]. The post Using Design Thinking to Craft Better Learning Solutions, Part 3 appeared first on Bottom-Line Performance. Learning Design

Using Design Thinking to Craft Better Learning Solutions, Part 2

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In my previous post, I highlighted the first two of four principles related to design thinking in learning solution development […]. The post Using Design Thinking to Craft Better Learning Solutions, Part 2 appeared first on Bottom-Line Performance. Learning Design

Using Design Thinking to Craft Better Learning Solutions, Part 2

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My colleague Laura Fletcher and I have spent quite a bit of time studying design thinking, a problem-solving technique. We’ve […]. The post Using Design Thinking to Craft Better Learning Solutions, Part 2 appeared first on Bottom-Line Performance. Learning Design

[Webinar] The New Formula for Customer Onboarding

When it comes to customer onboarding, there’s no one-size-fits-all approach, but that shouldn’t stop you from forming an effective onboarding strategy. Register for this free webinar with Adam Avramescu of Checkr, and Linda Schwaber-Cohen of Skilljar to learn about the key business characteristics to evaluate before building great customer education offerings.

Using Design Thinking to Craft Better Learning Solutions, Part 1

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My colleague Laura Fletcher and I have spent quite a bit of time studying design thinking, a problem-solving technique. We’ve […]. The post Using Design Thinking to Craft Better Learning Solutions, Part 1 appeared first on Bottom-Line Performance. Learning Design

6 Ways to Combat the Corporate Training Time Crunch

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Last month, we published the results from our 2018 Learning and Remembering Survey. In the survey, we asked 119 L&D professionals what challenges they face when attempting to deliver effective corporate training.

Design Thinking: Level-Up the Learner Experience

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Two years ago I was at a CLO conference in Austin, Texas. The keynote speaker asked a question that gave me pause then – and continues to drive me now. He asked, “Is the 45-minute course you created a good use of 45 minutes of the learner’s life?

The Design Meeting: 3 Keys to Success for Instructional Designers

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Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

The LMS Revolution is Coming. Are You Prepared?

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I was seated in the back of the room at BLP’s first annual eXLearn conference last month as Sharon Boller […]. The post The LMS Revolution is Coming. Are You Prepared? appeared first on Bottom-Line Performance. Training

Microlearning: What It Is and What It Isn’t

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Last month, we published the results from our 2017 Learning and Remembering Survey. In the survey, we asked respondents to tell us what learning trends or new training delivery methods they are most excited about for 2017. The number one answer? Microlearning.

Does Gamification Actually Work? Yes, and Here’s Why

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I’m a big Twitter fan; I use it to curate content and pay attention to people whose opinions I care […]. The post Does Gamification Actually Work? Yes, and Here’s Why appeared first on Bottom-Line Performance. Learning Games

Learning Portals: Gateway to Personalization

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Change is hard, even when it’s for the better. When you are rolling out a new initiative of any sort, […]. The post Learning Portals: Gateway to Personalization appeared first on Bottom-Line Performance. Learning Design Training

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12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

Using Design Thinking to Craft Better Learning Solutions, Part 1

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The post Using Design Thinking to Craft Better Learning Solutions, Part 1 appeared first on Bottom-Line Performance. Learning Design

Human-Centered Training: One L&D Trend to Rule Them All?

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Pretend for a moment that your target learner is a field sales rep named Kate. She has packed her schedule with customer visits. Kate is expected to not just know about a wide range of products and competitors, but be able to articulate it in a meaningful way to her highly educated customers.

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4 Ways an Onboarding Program Can Reduce Frontline Staff Turnover

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Frontline staff turnover is a serious challenge in many industries. Companies dealing with the issue often struggle to find a […]. The post 4 Ways an Onboarding Program Can Reduce Frontline Staff Turnover appeared first on Bottom-Line Performance. Learning Design Training

Development Time for Corporate Learning: A Reality Check

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A frequent part of my job is answering the question, “How long will that take?” And my answer is based on a combination of experience, data, and knowledge about the project type.

How to Use Customer Training Data to Make Better Business Decisions

You may think customer training is crucial to the success of your organization, but do you have the data to prove it? Download the guide now, and learn how to prove the value of your customer training programs.

5 Questions to Guide Your Mobile Learning Strategy

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Whether it’s shopping, socializing, or searching for information, chances are you have an app for that. The average consumer spends […]. The post 5 Questions to Guide Your Mobile Learning Strategy appeared first on Bottom-Line Performance. Mobile Learning

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Design Thinking for Learning Professionals (Free eBook)

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Do Your Learners Know the ‘Why’?

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Many learning leaders struggle to help learners feel accountable for their own growth and development. They devote time and budget to create more and more training, yet see little change. This common expression partially sums up the problem: “When you’re a hammer, everything looks like a nail.”.

Training vs. Just-In-Time Resources: 5 Tools You Can Use Today

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Eight years ago, I wrote a blog post on training versus learning. I was frustrated because clients often asked for “training” courses (eLearning, in particular) when what they really wanted to do was communicate information.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.