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The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. To do this well requires a lot of practice and experience.

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Ten years after

Jay Cross's Informal Learning

Human resources are more important than natural resources, brains more important than brawn. People at every level must take challenges as they come and solve problems on the spot. In the Age of Networks, customers can vanish and knowledge workers cross the chasm in the blink of an eye. The Information Era has arrived.

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Informal Learning – the other 80%

Jay Cross

“The best learning happens in real life with real problems and real people and not in classrooms.” Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them.