2002, Knowledge Worker, Press and Productivity

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Jay Cross's Informal Learning

JANUARY 10, 2009

Bob Metcalfe, the inventor of Ethernet and founder of 3Com, said that however much hype you’ve heard about the web – the best thing since sliced bread or the printing press or sex or fire – whatever you’ve heard is simply not enough to describe what’s going on. Workers are learners, and learners are workers.

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Informal Learning – the other 80%

Jay Cross

APRIL 16, 2013

Now it’s often more effective to take control by giving control, by letting “the invisible hand” self-organize worker learning. The organization establishes the goals and gives the workers flexibility in how to meet them. How workers learn now. Think about a go-getter knowledge worker learns something new. [6]

Informal Learning

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eLearning Learning

Ten years after

Informal Learning – the other 80%

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