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The key to understanding what’s going on

Jay Cross

Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) Here’s a mid-2003 article from an internal newsletter from Deloitte: Social Software: Get Affiliated. Jon Warshawsky.

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Co-creation

Jay Cross

And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. Thursday, May 08, 2003. reputation management. The Times of London calls C.K. Prahalad “the No. I wouldn’t argue. expert locators.