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The 70:20:10 Model – Today, Tomorrow & Beyond

Learnnovators

Performance support – providing support to workers at the point-of-need – is becoming more common, too, although most learning professionals have little experience in designing performance support solutions. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

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THE 70:20:10 MODEL – TODAY, TOMORROW & BEYOND

Learnnovators

Performance support – providing support to workers at the point-of-need – is becoming more common, too, although most learning professionals have little experience in designing performance support solutions. Also, workers who provide the greatest value to organisations are inevitably those working with tacit information and making decisions.

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Why Corporate Training is Broken And How to Fix It

Jay Cross

References 21. Knowledge workers learn more than twice as much from experience as from bosses and coaches, and the training department accounts for less half of that. Instead, managers should inspire workers, set expectations, and get out of the way. How workers connect to colleagues and knowledge.