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Listen: Discover Financial Services’ Jon Kaplan on tuition assistance programs and the importance of building trust among your learning team

CLO Magazine

April 2019 Profile: Discover Financial’s Jon Kaplan. As always, if you like what you hear please consider giving us a rating on Apple Podcasts or wherever you listen. People would become call center agents and then they’d become coaches and they’d come to the training organization and they’d train people.

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