Reflecting on the first half of 2009
Jay Cross
JULY 4, 2009
Adopting new models of learning. Friendfeed /jaycross. To justify its existence from here on, a training department must shift direction in three areas: * Embracing complexity and adaptation to uncertainty. Inverting the structural pyramid. Customer Learning. Learning is woven into the fabric of every modern business. Skype /jaycross.
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