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How to Create Successful Customer Education Content Fast with Dave Derington

TechSmith Camtasia

So, customer education teams are adept at using rapid, agile methodologies to get knowledge into their customer’s hands as quickly as possible. We’re taught this is how you communicate, but not everyone learns this way. Dave suggests that in these speedy scenarios, you have to “apply a completely different and more agile approach”.

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What Is Instructional Design And How Does It Benefit Corporate Learning?

IT Training Department Blog

That means it could be helpful to combine instructional design with agile. Success comes from a range of skills and knowledge such as problem-solving, cognitive load theory, successful scaffolding, spaced learning, and so on. There are endless learning theories that need to be known and accounted for when designing training.