Analysis Communities of Practice Metrics Social Network Analysis 
Jay Cross
MAY 23, 2008
Performance is what it’s all about; that deals with organizational objectives and metrics, the impact of learning, and how performance improvement is implemented. The “Community&# topic turned out to cover many potential topics: collaboration. social software apps. Communities of Practice.
Jay Cross
NOVEMBER 18, 2009
Jenna Papakalos: Communities of practice belong to training. Bob MacKie: There is also learning using community of practice outside the organization e.g. purchasing agents, chefs etc. Judy Muller: Intuit.great idea to implement active practice of it's core "customer focus". Jenna Papakalos: Why is that?
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