article thumbnail

Ancile Hires New Chief Technology Officer

CLO Magazine

2 Ancile Solutions Inc., Young has extensive experience in the enterprise software and services industry building new, multi-site, multi-country operations and products, developing profitable client and partner relationships, and defining and executing offshore and international business strategies. Elkridge, Md. — Oct.

Bea 42
article thumbnail

Bridge over troubled authoring tool waters

eLearning 24-7

Seems to show a level of customer service we have all come to expect when testing something or trying it out before we buy it. Ancile UPerform. Even if they do support it, could luck finding out on many vendors’ web sites. Customer Service. They hand you a plastic spoon with the ice cream on it. Seems simple right?

article thumbnail

In Learning, Size Matters

CLO Magazine

When customers call a bank, they are pleased to receive perfect, courteous service. When customers bring a car in for service, they don’t want to be told the job will take two extra days because the mechanic will be in class. Consider that service in a mobile environment. They want results now. Size does matter.