Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. Someone from an on-shore call center got on the phone and fixed the problem within 15 seconds. I wanted to save this in my blog just so I could remember it when someone asks about on-shore vs. off-shore

Top 10 Benefits of Hiring an Offshore Development Team

Magic EdTech

“If you deprive yourself of offshore development and your competitors do not, you’re putting yourself out of business.”. Back then, offshore hiring was an absurd concept. If you haven’t yet considered an offshore development team, here are some things you might be missing out on. Why go through all the trouble and cost of hiring in-house when you can easily and quickly reach out to an offshore development team?

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Offshoring Content Development

Josh Bersin on Enterprise Learning

The Trend toward Offshoring. companies rushing to outsource their operations to offshore companies, dramatically expanding the economies of India and China. Top business functions for offshoring include customer service, IT. Read more» The post Offshoring Content Development appeared first on JOSH BERSIN. There seems to be a stampede of U.S.

6 Tips for a Successful Offshore E-learning Partnership

CommLab India

Many of them are opting to outsource their e-learning design and development requirements to an offshore vendor. An offshore company with expertise in e-learning development will give you instant access to a panel of experts who will help your e-learning initiative. Since an offshore company will be working closely with you, it is important to build rapport and develop a successful partnership. Experience plays a crucial role when choosing an offshore partner.

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E&Y offshores tax compliance: what does this mean to you?

From the Coleface

Firms will continue to offshore increasingly added value services until only the UK jobs are account management and emptying the bins. One piece of evidence does not a theory make, so look out for other examples of offshoring in your firm or in the press to see which of these trends will come true.

6 Best Practices for an Effective Offshore E-learning Partnership [Infographic]

CommLab India

Many organizations are opting to outsource their e-learning projects to offshore vendors. An offshore company with expertise in e-learning development will give you instant access to a panel of experts who will help your e-learning initiative. Related Posts E-learning Outsourcing – Free E-book Advantages of Outsourcing to Indian E-learning Partners [Infographic] 6 Tips for a Successful Offshore E-learning Partnership.

Why eLearning Development Ratios Can be Hazardous to Your Career.

Dashe & Thomson

After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off-shore it! Our off-shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million. How did the offshore vendor come up with such an astoundingly high estimate?

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Why eLearning Development Ratios Can be Hazardous to Your Career

Dashe & Thomson

After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off-shore it! Our off-shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million. How did the offshore vendor come up with such an astoundingly high estimate?

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eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model. Since joining B Online Learning at the start of 2013 my world view of eLearning development practice and more importantly the capability of the so called rapid development technologies has changed. This is where the […].

eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model. Since joining B Online Learning at the start of 2013 my world view of eLearning development practice and more importantly the capability of the so called rapid development technologies has changed. This is where the […].

Indian e-Learning Industry Size – 2013

G-Cube

This clearly indicates that domestic and off-shoring demand for e-learning solutions has grown considerably over last 4 years, making many more entrepreneurs to choose e-learning as their business’s focus. Finally, off-shore story in e-learning is intact – cost arbitrage remains the biggest draw for companies to outsource work to India. I had last done estimation on I ndian e-learning industry in 2009 at our blog.

Outsourcing the translation of your e-learning courses? Get the prep work right

CommLab India

E-learning vendors in India can provide you offshore e-learning translation services that meet your requirements. When you outsource your translation needs to reputed off-shore e-learning organizations in India you benefit in many ways here is how: Leverage the benefits of experience and a set process: When you outsource to a vendor with experience in e-learning, you are assured that your course will be handled by professionals with years of experience.

Emerging technologies & challenges in e-Learning content creation: Global resourcing to rescue

G-Cube

Off-the-Shelf e-Learning content publishers, technology-driven training providers, and everybody in the e-Learning space is under pressure to maintain the pace of content design & development on the new platforms at the same cost. While outsourcing and off-shoring have been a buzz word for more than a decade, they are now hot in the list of e-Learning honchos as well.

Building Fourth-Dimension Leaders

CLO Magazine

Investigations into the 2010 Deepwater Horizon oil spill indicted the entire off-shore drilling industry’s array of accidents along with BP’s approach to managing safety and risk. Occupational safety records that focus on individual workers, rather than processes, are touted, as are offshore industry professionals who have high job-satisfaction scores.

Advantages of Outsourcing to Indian E-learning Partners [Infographic]

CommLab India

The answer is, when you outsource your needs to reputed off-shore e-learning organizations in India, you benefit in many ways. Do you intend to outsource your e-learning project? Then India is the right choice. You can add value to your business by choosing the right Indian e-learning partner. So, what makes India the preferred destination for outsourcing e-learning projects?

6 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or elearning initiatives. In the past decade, technology-driven learning is adopted by organizations to support different learning requirements and varied audiences. The “classroom-only” approach is transforming and online training is no more limited by distance and cost.

Hard Finding Good Developers / Designers

Tony Karrer

And off-shore is not always appropriate. I just saw a post by Karl Kapp that discusses the fact that there's a shortage of IT professionals. Some facts he cites: In September 2006, IT employment stood at 3,667,100 up 4.2%

7 Factors to Consider While Outsourcing Publishing Services

Hurix Digital

Why should companies in the publishing business outsource their projects wholly or partially to offshore firms that offer publishing services ? And what is the best way to find the right offshore publishing services provider? Reduced Costs : Outsourcing to an offshore publishing services provider can drastically reduce the costs involved. 7 Pointers to Choosing the Right Offshore Publishing Services Provider.

How the leading Oil and Gas companies adopted Virtual reality

CHRP-INDIA

BP has developed a forum, in partnership with Maersk Training, to improve the awareness of offshore drilling teams. The technique is being implemented by Equinor to create a 3D rendering of offshore resources and processes.

eLearning for Successful Startups

ScholarLMS

Forget outsourcing or off-shoring, going glocal gives your company the power to hire exactly who you need – wherever in the world they may be. All successful startups go through the early stages of conceptualizing their killer ideas and figuring out how to execute them. You might be a solopreneur or have a small team, but the size of your staff doesn’t change how important it is to find the most cost-effective and nimble ways to help you scale up.

The Contours of of Times: Wealth

Big Dog, Little Dog

Thus, a lot of the companies are not offshoring to build better products, they are simply doing it to better their bottom lines, which under most circumstances, is simply for the wrong reason. Thus, while this present disruption of outsourcing and off-shoring is quite painful, and unfortunately not equal in nature, it does provide a scaffold for going to that next level, while at the same time, it helps to spread the wealth to other nations.

The Changing Face of Work and Workplace Learning

ID Reflections

The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future. Now that my disclaimers are in place, let me explain the premise of the post title and what I intend to discuss in this post. I am trying to re-imagine how my work will shape up five years from now.

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Enhancing Employee Engagement with Content Delivery Platform

Kitaboo

Sales Enablement: Using a content delivery platform , it is possible to reach out to the whole team (on-shore or off-shore) to provide training on critical aspects. Ingrained in the roots of professional settings, content delivery platform is utilized to fulfill the leisure, academic, and workplace knowledge pursuits of users.

7 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or virtual learning initiatives. 7 Reasons Why Blended Learning Is Becoming a Trend. . In the past decade, technology-driven learning is adopted by organizations to support different learning requirements and varied audiences.

A Step-By-Step Outsourcing Guide For eLearning Content Development

EI Design

In this article, I will share a step-by-step outsourcing guide based on my 14 year experience of providing offshore eLearning content development services to customers worldwide. My company EI Design has been providing offshore custom eLearning content development services to our customers across the globe. Once you have done this and arrived at one or more reasons why you should outsource, the focus shifts to evaluating the options: Onshore vs. offshore.

5 Benefits of a Virtual Office to Your Company

Your Training Edge

Thanks to the benefits that a virtual office brings to the table, employees can maintain a good sense of work-life balance, while employers can easily overcome the challenges of handling an offshore team. Technology continues to change the way we interact with each other. Thanks to the latest developments in communication software, human resources applications, and information systems, people are now able to work remotely as long as they have a stable internet connection.

Digital assessment: leave no one behind

Janison

Janison continues to be active in tendering for new projects including significant opportunities in various offshore jurisdictions.

Integrating Social Learning in the Workplace

ID Reflections

Nor can one be sent off to attend a class on social learning. The history of outsourcing to off-shoring to automation is now well known. I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix.

Why we need less instruction

Clive on Learning

After all, if they are that algorithmic, it's very tempting to get a robot or a computer to do them, or to move them off-shore. With principle-based tasks, we're much better off using a strategy of guided discovery: Let's go back to rule-based tasks for a moment. One of the many problems I have with the term 'instructional designer' is that it implies that the only strategy of relevance to learning in the workplace is instruction.

Looking for the 'L' word at work: Legionella awareness of course!

Engage in Learning

When you’re at home or at work, onshore or offshore, washing your hands, taking a shower after a lunch time session at the gym or just doing the coffee rounds (I don’t do coffee rounds, although I do moan if my workmates leave me out!), I’d risk a guess that most people don’t give a second thought to the quality of the water they’re using. I assume that most people take it for granted that the water they are using is safe.

A Powerful Tool to Gain a Competitive Edge: How Webcor uses Snagit

TechSmith Camtasia

One way that Snagit is assisting Webcor, is that they can take a screenshot of drawings (blueprints) and send off questions to get answers. Vince uses Snagit to mock-up website changes for off-shore developers to gather electronic signatures. Often times it’s easy to get caught up in thinking that software is for the software industry.

6 Takeaways From Over 6000 Hours Of Custom eLearning Development

Adobe Captivate

Our growth has largely been driven by relationships that began with one-off projects and slowly grew to a strategic partnership. Our Offshore Development model. As an offshore development partner based out of India and servicing customers over 16 countries across the world, our Offshore Development Framework is one of the most mature and agile one. This article is triggered by our global ranking in the Top 10 eLearning Content Development Companies For 2015.

5 Blended Learning Strategies That Actually Boost Engagement

eFront

For instance, companies operating off-shore rigs can’t afford to fly crews to a land-based setting for weeks or months just for their classes. For example, off-shore rig operators or overseas pipeline maintenance teams participate in “traditional” distance or virtual training. Employers who favor blended learning solutions for their staff over traditional, in-person classroom-based training do so because they see value in it.

eLearning Australia

Upside Learning

As competition increases we should find this trend gain further momentum as bigger companies try to outsource larger portions of their projects to offshore destinations like India in order to stay competitive against the smaller players. - We’ve been serving the Australian market for more than four years now. It’s not a large market for us but one that has been growing consistently.

Core Oil and Gas companies who adopted Virtual reality for their challenges

CHRP-INDIA

Royal Dutch Shell is integrating virtual reality for deepwater protection exercise to its workforce placed at the Malikai project, offshore Malaysia. BP, in alliance with Maersk Training, has organized a platform to strengthen the proficiency of offshore drilling squads. Virtual reality or VR imparts an interactive interface for oil and gas manufacturing in a simulated atmosphere. Virtual Reality Safety Training plays a pivotal role in core oil and gas companies.