Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. Someone from an on-shore call center got on the phone and fixed the problem within 15 seconds. I wanted to save this in my blog just so I could remember it when someone asks about on-shore vs. off-shore

6 Tips for a Successful Offshore E-learning Partnership

CommLab India

Many of them are opting to outsource their e-learning design and development requirements to an offshore vendor. An offshore company with expertise in e-learning development will give you instant access to a panel of experts who will help your e-learning initiative.

6 Best Practices for an Effective Offshore E-learning Partnership [Infographic]

CommLab India

Many organizations are opting to outsource their e-learning projects to offshore vendors. An offshore company with expertise in e-learning development will give you instant access to a panel of experts who will help your e-learning initiative.

E&Y offshores tax compliance: what does this mean to you?

From the Coleface

Firms will continue to offshore increasingly added value services until only the UK jobs are account management and emptying the bins. One piece of evidence does not a theory make, so look out for other examples of offshoring in your firm or in the press to see which of these trends will come true.

Outsourcing of Learning – Good, Bad, Challenges & Opportunities

Learning Cafe

Off-shoring happens when the outsourced work is done by workforce is a different country due to cost differential or better capabilities.

Why eLearning Development Ratios Can be Hazardous to Your Career.

Dashe & Thomson

After much wrangling, we came up with a number that knocked our client off his chair. Simple: Off-shore it! Our off-shore competitor, whose development rate we later learned an thrifty-sounding $20/hour, came in with a surprising bid: $2 million.

Ratio 193

Outsourcing the translation of your e-learning courses? Get the prep work right

CommLab India

E-learning vendors in India can provide you offshore e-learning translation services that meet your requirements. Once the client approves the storyboard the sign-off is done. Are you considering translating your e-learning courses? Are you thinking of outsourcing the translation?

eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model.

Advantages of Outsourcing to Indian E-learning Partners [Infographic]

CommLab India

The answer is, when you outsource your needs to reputed off-shore e-learning organizations in India, you benefit in many ways. Do you intend to outsource your e-learning project? Then India is the right choice.

Indian e-Learning Industry Size – 2013

G-Cube

This clearly indicates that domestic and off-shoring demand for e-learning solutions has grown considerably over last 4 years, making many more entrepreneurs to choose e-learning as their business’s focus. I had last done estimation on I ndian e-learning industry in 2009 at our blog.

eLearning Authoring Tool Capability

B Online Learning

Prior to working with B Online Learning, I was working with consultancies that ran a local design, offshore development model. Since joining B Online Learning at the start of 2013 my world view of eLearning development practice and more importantly the capability of the so called rapid development technologies has changed. This is where the […].

Emerging technologies & challenges in e-Learning content creation: Global resourcing to rescue

G-Cube

Off-the-Shelf e-Learning content publishers, technology-driven training providers, and everybody in the e-Learning space is under pressure to maintain the pace of content design & development on the new platforms at the same cost.

6 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or elearning initiatives.

Hard Finding Good Developers / Designers

Tony Karrer

And off-shore is not always appropriate. I just saw a post by Karl Kapp that discusses the fact that there's a shortage of IT professionals. Some facts he cites: In September 2006, IT employment stood at 3,667,100 up 4.2%

Building Fourth-Dimension Leaders

CLO Magazine

Investigations into the 2010 Deepwater Horizon oil spill indicted the entire off-shore drilling industry’s array of accidents along with BP’s approach to managing safety and risk. Occupational safety records that focus on individual workers, rather than processes, are touted, as are offshore industry professionals who have high job-satisfaction scores.

eLearning for Successful Startups

ScholarLMS

Forget outsourcing or off-shoring, going glocal gives your company the power to hire exactly who you need – wherever in the world they may be. All successful startups go through the early stages of conceptualizing their killer ideas and figuring out how to execute them.

7 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or virtual learning initiatives. 7 Reasons Why Blended Learning Is Becoming a Trend. .

Do You Have an Online Home-base?

Mike Taylor

Given the all too common scenario of outsourcing, off-shoring and a number of other names for staff reductions it is more important than ever to have a “home base” online.

Why we need less instruction

Clive on Learning

After all, if they are that algorithmic, it's very tempting to get a robot or a computer to do them, or to move them off-shore. With principle-based tasks, we're much better off using a strategy of guided discovery: Let's go back to rule-based tasks for a moment.

A Step-By-Step Outsourcing Guide For eLearning Content Development

EI Design

In this article, I will share a step-by-step outsourcing guide based on my 14 year experience of providing offshore eLearning content development services to customers worldwide.

The Changing Face of Work and Workplace Learning

ID Reflections

The talent pool will go global -- Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

Change 214

6 Takeaways From Over 6000 Hours Of Custom eLearning Development

Adobe Captivate

Our growth has largely been driven by relationships that began with one-off projects and slowly grew to a strategic partnership. Our Offshore Development model. This article is triggered by our global ranking in the Top 10 eLearning Content Development Companies For 2015.

The Contours of of Times: Wealth

Big Dog, Little Dog

Thus, a lot of the companies are not offshoring to build better products, they are simply doing it to better their bottom lines, which under most circumstances, is simply for the wrong reason. Thus, while this present disruption of outsourcing and off-shoring is quite painful, and unfortunately not equal in nature, it does provide a scaffold for going to that next level, while at the same time, it helps to spread the wealth to other nations.

BP Spill NOT Fun and Games.but games could help

Kapp Notes

In the 1970's a board game called Offshore Oil Strike was created by BP and it has a number of elements related to the current spill situation. Cover of board game that outlined possible disaster scenarios.

Games 169

Looking for the 'L' word at work: Legionella awareness of course!

Engage in Learning – for Business Minds

When you’re at home or at work, onshore or offshore, washing your hands, taking a shower after a lunch time session at the gym or just doing the coffee rounds (I don’t do coffee rounds, although I do moan if my workmates leave me out!), I’d risk a guess that most people don’t give a second thought to the quality of the water they’re using. I assume that most people take it for granted that the water they are using is safe.

5 Blended Learning Strategies That Actually Boost Engagement

eFront

For instance, companies operating off-shore rigs can’t afford to fly crews to a land-based setting for weeks or months just for their classes. For example, off-shore rig operators or overseas pipeline maintenance teams participate in “traditional” distance or virtual training.

Integrating Social Learning in the Workplace

ID Reflections

Nor can one be sent off to attend a class on social learning. The history of outsourcing to off-shoring to automation is now well known.

A Powerful Tool to Gain a Competitive Edge: How Webcor uses Snagit

Visual Lounge

One way that Snagit is assisting Webcor, is that they can take a screenshot of drawings (blueprints) and send off questions to get answers. Vince uses Snagit to mock-up website changes for off-shore developers to gather electronic signatures.

SnagIt 113

The Changing Face of Work and Workplace Learning

Learnnovators

The talent pool will go global – Ubiquitous connectivity, technological advancement and economic drivers brought about off-shoring which gave way to outsourcing. I am not the kind to crystal gaze. I lay no claim to being able to predict the future.

IBM 203

Integrating Social Learning In The Workplace

Learnnovators

Nor can one be sent off to attend a class on social learning. The history of outsourcing to off-shoring to automation is now well known.

How to Reduce eLearning Costs?

eFront

With this book you will be able to: Discover cost-saving tips in the following eight areas: eLearning Courses Design & Development Tools Project Management Learning Management Systems Staffing / Vendors Offshoring Professional Development ?If Would you like to reduce eLearning costs?

Cost 75

Factors that Determine eLearning Costs

Enyota Learning

There are two ways in which you can develop your eLearning project: you can either develop it in-house or offshore the project to an experienced partner. With several major technology advancements, a growth in the number of internet and mobile users, learning flexibility, and easy accessibility, the eLearning market is all set to reach $275.10 billion by 2022.

Cost 55

eLearning Australia

Upside Learning

As competition increases we should find this trend gain further momentum as bigger companies try to outsource larger portions of their projects to offshore destinations like India in order to stay competitive against the smaller players. - We’ve been serving the Australian market for more than four years now. It’s not a large market for us but one that has been growing consistently.

College Tuition Not Affordable in Future?

Work Learning

Dealing more with globalization as professional and managerial jobs are shipped off-shore. The New York Times published an article today saying that college tuition may be out of reach for most Americans. This, of course, is stunning news. If true, it will rip a gaping hole in the very fabric of our society. It will also, make the job of work-learning professionals that much harder. More remedial training. More training that teaches meta-cognitive thinking skills.

Searching for the common ground

Spark Your Interest

But, schools are struggling with competition from Open Education Resources (OERs) and schools “offshore&# and the internet in general which is devaluing knowledge. Image via Wikipedia. K-12 Education. College/university. Workplace learning.

Search 164

Why Outsourcing May Be Right for Your Organization and 4 Tips for Success

Beyond Campus Innovations

Outsourcing is often associated with offshoring, but they are two different phenomenon. Offshoring occurs when U.S. One reason some companies are choosing to outsource domestically, rather than offshore, is time zone and cultural understanding. Why Outsourcing May Be Right for Your Organization and 4 Tips for Success. Outsourcing responsibilities depends on your organization’s level of need, financial affordability, timelines, and management.

eLearning Outsourcing to India will reach USD 603 million by 2012

Upside Learning

The ValueNotes report, eLearning Outsourcing 2009: Advantage India , reveals that: “Revenues from the Indian e-learning offshoring industry stand at approximately USD 341 million at the end of calendar year 2008.

eLearning Outsourcing: Why Consider It?

Upside Learning

With over 100 clients in 12 countries, Upside Learning has been offering offshore based eLearning outsourcing development services and solutions for 6 years. This study by Bersin Associates – Offshore eLearning: What Works , estimates savings between 20-40% by outsourcing to India.

6 Pros Of eLearning Content Development Outsourcing

Adobe Captivate

However, what works for one organization and helps them leverage on an offshore partner may not work for another. Today, outsourcing content development is a fairly well established practice for several organizations.

Q&A With Trivantis CEO on the Recently Announced Trivantis Acquisition

Trivantis

The storm passed our development office and team’s homes while still a good distance offshore. Exciting news: Trivantis® has announced that it was acquired by StoneCalibre , a private investment company. What does this mean for you as our customer?