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LearnTrends: Backchannel

Jay Cross

Jenna Papakalos: Communities of practice belong to training. Plug for ASTD - CPLP Certification includes all of these areas of expertise. IT, HR, Communications, legal. Asif: Kirkpatrick talks about 'ROE -- return on expectations'. Christy Confetti Higgins: The Employee Communications group at Sun has this model.