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SMBs and Social Learning Technologies

Janet Clarey

For services outside the firewall, blockage continues to be an issue driven by such barriers as organizational culture, bandwidth limitations, security issues, IT resistance, and lack of resources. References / Resources Used (additional to those linked to above): SumTotal, Harnessing the Power of Informal Learning Technology , White Paper.

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Informal Learning – the other 80%

Jay Cross

Years ago a start-up commissioned me to write a white paper that would help put them on the map. I wrote the paper that follows. The start-up stiffed me but the paper morphed into the Informal Learning book. IBM white paper by Rob Cross. The hunger for proprietary knowledge does not stop at the firewall.