Performance Support

Clark Quinn

Great post by Jay Cross that uses the history of performance support to set up the need for what Jay calls Learnscapes. Jay tells us: Performance support is blossoming in organizations today under the label of Web 2.0. Jay does speak to this in his post, but I'm not sure that the adoption of Enterprise 2.0 I've been a long-time believer in EPSS and ePerformance.