Business Collaborative Learning Groupware Virtual World 
Jay Cross
MARCH 26, 2010
Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) Want to understand the emerging world of social software? From central authority to decentralization. In the middle 60%.
Jay Cross
MAY 23, 2008
1 most influential management thinker in the world.&# And he’s about to contribute another important idea to business. Krishnan; Prahalad and Krishnan are professors at the University of Michigan’s Ross School of Business. Informal Learning – the other 80%. “learning (co-creation of knowledge)&#.
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