Web 2.0 Applications in Learning
Tony Karrer
MARCH 3, 2008
Then maybe to end users / learners. I've not really seen good examples of business cases (future ROI) for using these tools. So, yes, you have to set up policies and alert people just like you do around any form of electronic communication (email, IM). Then, maybe open it up to subject matter experts. Then to the help desk.
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