Business Communities of Practice Knowledge Work Knowledge Worker 
ID Reflections
AUGUST 28, 2012
Mostly, business as usual at work and crisis situations at home took my time and attention. This taught me a few things about work, technology and myself. Work —complex knowledge work requires solitude as well as collaboration. Are you a knowledge worker working from home?
Jay Cross
MARCH 14, 2010
MAKING BUSINESS DECISIONS: THE HEART AND THE HEAD. Jay Cross examines decision making on learning at work, and gives the lie to some myths about the use of business metrics. To “earn a seat at the table” where the business managers sit, you must: Speak the language of business. Think like a business person.
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