Business Customer Service Knowing Doing Gap Sales 
Limestone Learning
JUNE 28, 2019
Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio. And what’s Modern Learning?
Jay Cross
JUNE 20, 2011
zig zag board , Osterwalder’s business process generation. My summary at this point: I’ve been preaching that action is the measure of learning , not knowing. Knowing something but not doing something about it is sterile. As always, there were several books on sales. the need to serve self-interest, use emotion.
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