The key to understanding what’s going on
Jay Cross
MARCH 26, 2010
Extreme swings toward technology and institutions were Taylor’s Scientific Management, robber barons, Business Process Reengineering, and narrowly-defined eLearning (removing all the people to make it work.) From central authority to decentralization. From top-down control to bottom-up. And the group replied: Emphasis on institutions 0.
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