Business IM Open Source Twiki 
Tony Karrer
MARCH 3, 2008
I've not really seen good examples of business cases (future ROI) for using these tools. So, yes, you have to set up policies and alert people just like you do around any form of electronic communication (email, IM). Time frame / Goal - Starting with a fixed time frame and a particular goal often gets better initial activity.
Mark Oehlert
AUGUST 24, 2007
Im happy with TWiki but would have to build the mind map manually. We are plainly witnessing a restructuring of the music and newspaper businesses, but their suffering isnâ??t Open Source. For example, you could put your info about technologies, conferences, etc. t unique, itâ??s s prophetic." --Clay Shirky.
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