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The 'learner' fallacy - delusions of influence in L&D

Learning Rocks

Most business sections are named after what they do, rather than the influence they have on other people (after all, if the Sales team were called the Buying team, things would get really confusing, though of course the Buyers would now be called the Selling team). In that case the company processes that steered us to designing and delivering the course, focused as they were on returning course completion metrics, steadfastly refused to acknowledge how the staff used the information.

KM 40

The 'learner' fallacy - delusions of influence in L&D

Learning Rocks

Most business sections are named after what they do, rather than the influence they have on other people (after all, if the Sales team were called the Buying team, things would get really confusing, though of course the Buyers would now be called the Selling team). In that case the company processes that steered us to designing and delivering the course, focused as they were on returning course completion metrics, steadfastly refused to acknowledge how the staff used the information.

KM 40