Business Knowledge Base Quality Technorati 
The Learning Circuits
JULY 8, 2006
 Throw in a quality OD group or a Finance team who prepare their folks well and it's easy to find L&D dropping to 5th or lower. Push as much of the process and answers pro-actively to their learners in the form of knowledge bases and FAQ as well as anticipatory actions like alerts and job aides. Which is a bit scary.Â
Xyleme
JANUARY 20, 2010
Send this UGC through the formal editorial workflow to check for appropriateness and quality standards, and then re-publish this content – in the appropriate context – to formal training publications to supplement and enrich these products. Can you share some examples? This is a great article and thanks for sharing.
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