Why Corporate Training is Broken And How to Fix It
Jay Cross
JULY 17, 2012
Don Kirkpatrick proposed a model for measuring the outcomes of training. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Instant messenger, Twitter clones, podcasts. Standardized courses and workshops multiplied. Workers are disgruntled.
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